Track Net Promoter Score with MailChimp

Great news for MailChimp users... you can now automate your whole Net Promoter Score program in just two minutes with AskNicely.

MailChimp is one of the world's most popular email marketing platforms and a huge inspiration for us in the way we designed AskNicely.

We've sweated all the details to make the experience of running a daily Net Promoter Score program as simple and frictionless as possible, while incorporating some powerful tools to action customer feedback and drive customer loyalty.

With our MailChimp integration, the process is completely automated to run on a daily basis (so you can do as Apple and Zappos do).

Once setup (yes, in only 2 minutes!), AskNicely will automatically:

  • Sync with MailChimp every night to keep customer emails up to date
  • Send an NPS survey to a fixed number of your customers every day
  • Update your team in real-time with the Net Promoter Score, customer feedback and alerts for follow up

From there, you can use AskNicely to take action feedback as it comes in.

To get started, just create an account, connect your MailChimp customer list and start sending NPS surveys (2 minutes, remember?).

Keep asking!